The Plug FAQs
For Locals Searching Businesses in Burleson, TX
What is The Burleson Plug?
The Burleson Plug is a city-focused directory where you can find local businesses in Burleson, TX by category, search, and reviews.
Is The Burleson Plug free to use?
Yes. Browsing businesses, categories, and reviews is free for locals.
How do I search for a business in Burleson?
Use the search bar on the homepage to search by keyword (like “plumber” or “coffee”) and filter by category.
What types of businesses are listed in Burleson?
You’ll find Burleson restaurants, home services, real estate pros, automotive, health and wellness, retail, and professional services.
How do I find the best restaurants in Burleson, TX?
Go to Categories → Food & Beverage, then filter by Restaurants and sort by rating or newest reviews (depending on site features).
Can I find home service pros like plumbers and electricians in Burleson?
Yes. Check Categories → Home & Local Services for plumbers, electricians, HVAC, pest control, roofing, and more.
Can I find local contractors in Burleson?
Yes. Construction and home service categories include contractors, remodelers, roofing, landscaping, and related services.
Do you list Burleson real estate agents and Realtors?
Yes. You can browse real estate professionals in the Real Estate category and the dedicated Realtor section (if enabled).
How do I find local businesses near me in Burleson?
Search by category and use the directory filters (if enabled). The Burleson Plug is city-based, so results are Burleson-focused.
Are businesses verified?
We encourage accurate profiles and may moderate listings, but locals should still verify key details directly with the business.
Are the reviews real?
Reviews are intended to reflect real customer experiences. We also moderate reported reviews that violate policy.
Can I leave a review for a business in Burleson?
Yes. You can leave a review on listings to help other locals find trusted businesses.
Do I need an account to leave a review?
That depends on site settings. If required, it helps reduce spam and fake reviews.
Can I upload photos with my review?
If enabled, yes. Review photos should be your own and relevant to the business.
Can I edit or delete my review?
If enabled, you may be able to edit your review. If not, contact support to request changes.
What if I had a bad experience with a business?
Leave an honest review based on your experience and keep it respectful. Avoid posting private information.
Can businesses respond to reviews?
If enabled, yes. Businesses can reply publicly to thank customers or address concerns professionally.
How do I report a fake review?
Use the Report option on the review (if enabled) or contact support with the review link
How do I report an incorrect business listing?
Use the Report Listing option (if enabled) or contact support with the listing URL and what’s incorrect.
Will The Burleson Plug show businesses outside Burleson?
The goal is Burleson-focused results to keep the directory clean and relevant.
For Business Owners Listing a Business in Burleson, TX
How do I add my business to The Burleson Plug?
Click Add Your Business, choose a membership, create your account, and complete your profile in the dashboard.
Why should I list my business on a Burleson business directory?
Because locals searching “near me” or “Burleson + service” are looking for businesses that actually serve Burleson, TX.
What’s included in a Standard listing?
Standard includes logo, photos, business description, hours, category placement, and links to your website/social.
What’s the difference between Standard and Premium?
Premium includes everything in Standard plus the ability to add video to your business listing.
What’s the best plan for the most visibility?
Premium is best for visibility because video increases engagement and helps listings stand out.
Can I upload my logo and branding?
Yes. All plans allow a logo upload and business profile branding.
How many photos can I upload?
Photo limits can be set by tier in the dashboard (your developer can configure this). Most directories use tier-based limits.
Can I list my business in more than one category?
Yes, but category limits can be tied to membership tiers (your developer can implement tier limits if desired).
Can I list my business in more than one category?
Yes, but category limits can be tied to membership tiers (your developer can implement tier limits if desired).
Can I add links to my website and social media?
Yes. Listings include website and social links so customers can contact you quickly.
Can I embed a booking link or appointment link?
Yes, if your dashboard supports it. Many businesses link to booking tools or contact forms.
Can I update my listing anytime?
Yes. Businesses can log in to update photos, descriptions, hours, and links.
Can I pause my membership and keep my listing?
This depends on how billing is set up. Typically, if a subscription stops, the listing can be hidden or downgraded.
What if my payment fails?
Your account may become past due and premium features may be paused until payment is updated.
Featured Placement + Advertising
How do I get featured on the homepage?
You can purchase the Recommended placement add-on inside your dashboard for $75/month (when available).
Do featured placements guarantee leads?
No. Featured placement increases visibility, but results depend on your offer, category demand, and profile quality.
What is the City Homepage Banner?
It’s a banner ad slot on the Burleson Plug homepage available for $275/month (limited availability).
Where do I manage add-ons?
Add-ons are purchased and managed inside the business dashboard.
What does “Recommended Businesses” mean?
Recommended Businesses are listings given extra visibility through a paid add-on or admin selection (depending on policy).
Can I cancel an add-on?
Yes. Add-ons can typically be removed at the next billing cycle (based on your billing setup).
Will my banner run all month?
Yes, if the banner add-on is active for that billing period.
Is there a contract?
That depends on your final membership terms. Most memberships are month-to-month or yearly.
Realtor Plan + Burleson Property Listings
What is the Realtor plan on The Burleson Plug?
The Realtor plan is designed for Burleson real estate professionals who want a profile and the ability to post property listings.
How many property listings are included?
The Realtor plan includes up to 5 property listings.
Can I add more than 5 listings?
Yes. Realtors can buy an add-on bundle: $50 for 5 additional property listings.
Can I include photos, price, bedrooms, and details?
Yes, if your developer implements the custom property listing fields.
Do you verify property information?
We may moderate content, but accuracy is the Realtor’s responsibility. Buyers should verify details directly.
Can Realtors add videos?
Yes. Realtor includes Premium features, including video uploads.
Can I link to my MLS or personal site?
Yes. You can add links to listings, your website, and your contact channels.
Plug Events + Community Connections
What are Plug Events?
Plug Events are biannual networking events designed to connect locals and local businesses through vendors, activities, and community engagement.
Are Plug Events included with membership?
Yes. Members get access to Plug events as part of the community value.
Can I sponsor a Plug Event?
Yes. Sponsorship opportunities may include banner visibility, event signage, and special mentions.
Can I be a vendor at Plug Events?
Yes. Vendor tables may be available and some memberships may receive discounts (if you choose to offer that).
Will events be listed on the website?
Yes. The Events page will show upcoming Burleson Plug events and details.
Are you partnered with the City of Burleson or the Burleson Chamber?
The Burleson Plug is community-focused and actively building relationships with local organizations and leaders in Burleson. Any official partnership will be clearly stated if and when confirmed.
Do you remove spam listings?
What are Plug Events?
Yes. We may remove listings that violate Listing Guidelines or appear misleading.
How do you handle fake business listings?
We may request verification and remove listings that are fraudulent or impersonating others.
How do you handle review abuse?
We review reported reviews and remove content that violates policy (fake reviews, harassment, spam).
Can businesses flag competitor attacks?
Yes. Businesses can report reviews that appear fraudulent or abusive.
What if someone uploads content they don’t own?
We follow our DMCA/Copyright policy and can remove infringing content after review.
Technical + Account Questions
I forgot my password. What do I do?
Use the password reset link on the login page or contact support.
Can I have multiple users on one business account?
This depends on development. Your developer can implement multiple user roles if desired.
Can I change my plan later?
Yes. Businesses can upgrade or downgrade based on dashboard features and billing rules.
Is my business listing mobile-friendly?
Yes. The directory should be built responsive so locals can search on phones.
Does The Burleson Plug work for service businesses without a storefront?
Yes. Service-area businesses can list their service area, phone, and website without showing a full address if needed.
Get Plugged IN!
Own a Business in Burleson?
Get listed where locals are searching. Upgrade anytime. Add-ons available for featured placement and homepage banners. Start reaching more customers & increasing your visibility in the community with a platform built for your city.